InstallCard - Installation to go

Implementation Plan

Project Manager

This document is designed to outline the steps necessary to roll-out a successful InstallCard merchandising program to drive more product sales by offering professional installation services. Please review and determine which steps apply to your business. Download the Project Manager assistance sheet here.

Kick-Off Meeting

  • Date:
  • Time:
  • Location:

Rollout Timeframe

Determine roll-out dates for each store or region.

Vendor Agreement

If required by client, complete necessary agreement and vendor forms.

Mutual Non-Disclosure Agreement

If determined by client as required.

Store Listing Export

Electronic file of store listings (store number, location, telephone).

Product Listing

Receive electronic file of product listing to match InstallCards.

Sales Projections

Determine projected InstallCard attachment rate for installable products in order to identify InstallCard production quantity (sold Installed: Independent 90% / Best Buy & Circuit City 55%).

InstallCard Stocking Items

Determine which InstallCard Items and opening order quantity

QTY
UPC
Item#
Description
Cost
SRP
           
           
           
           
           

Purchase Order

Create opening Purchase Order

Shipping (FOB Haverhill, MA)

Determine distribution centers with quantity and target date for each.

Public Relations

Develop joint press release to promote the new service and inform InstallerNet members of a new client.

Advertising / Marketing

Products advertised should reflect "Professional Installation Available". Special promotions can be offered bundling installation with the sale of the product, or offering discount off installation to complete with installing retailers.

Artwork Images and Text

Supply hi-resolution artwork for each image and logo along with text.

Merchandising

Plan-o-gram for merchandising InstallCards (to be displayed near product) Professional Installation Available; InstallCard - "Installation-to-go" stickers.

Point-of-Sale Prompts

Point-of-Sale terminal to prompt for "Would you like to add installation?". After sale, prompt to scan "Scan InstallCard number on reverse at bottom".

InstallCard Sales / Activation Reporting

Contact IT to capture InstallCard transaction information to report activation.

Information needed: DATE, INVOICE #, ITEM #, INSTALLCARD #, TYPE (SALE/RETURN)

Information wanted: ZIP CODE, CUSTOMER NAME, TELEPHONE, e-MAIL ADDRESS

Protocol: EMAIL (file sent via e-mail), FTP (contained on secured server for download), WEB-BASED (Client URL to report sales)

Revenue Recognition

Since the InstallCard has limited margins we can structure the agreement so that InstallerNet will pay a commission for each sale resulting in 100% gross profit with smaller revenue, versus higher revenue with limited margin.

Payment Process (consignment)

InstallCard are on consignment basis, payment due upon activation. InstallerNet can provide weekly batch invoicing electronically if required.

InstallCard Re-Orders

Determine process for re-order from stores. Automatic restocking is available based on activation reporting.

InstallCard Sales Training

InstallerNet Representatives are available to offer training at key regional or national events, as well as develop a train-the-trainer program. Additional online information is available through a controlled Extranet for sales associate reference, FAQs, and training.

Internal Newsletters

If client sales association newsletters or publications are available, InstallerNet can create an article for publication to promote the benefits of offering professional installation.

Online Implementation

If client has an online store, InstallCard products can be merchandised and sold online. Since theft is not a concern, InstallCards can be delivered pre-activated not requiring sales/activation reporting at time of sale. Proof-of-purchase can be verified by the installer. Weekly Sales reports will need to be transmitted for billing purposes.

Online Installer Coverage

Although InstallerNet has nationwide coverage, a custom link can be provided for online customers to determine by zip code installation coverage before making a purchase. Installers are match with store locations so this process is not required for in-store sales.